Location via proxy:   [ UP ]   [Manage cookies]

Security: Check Login Pages Carefully

IMPORTANT: When logging into Friendster, make sure the URL for the login page is one of the following two:

  • http://www.friendster.com/index.php
  • http://www.friendster.com/login.php

To find the URL, look at the upper part of your browser in the address bar. If you see a URL that is NOT one of the two listed here, do NOT enter you login information.

Click "log out" which is at the top right of the page. Then click "log in" > check to make sure the URL is one that we've listed here and then login to your account.

If you see any suspicious login pages or are asked to login to your account (even though you are already logged in) report them to our Help Department.

Thanks!

Friendster Customer Service

Back to Questions

Who's Viewed Me - Counts reset 3-9-07

Due to technical problems on 3-9-07, the all member's "Who's Viewed Me" counts were reset to zero. We apologize for this inconvenience.

Back to Questions

I'm not getting Friendster notifications (verifications, pwd requests, friend notifications, newsletters, etc) in my Yahoo email account.

If you are not receiving our verification messages or other Friendster notifications in your personal Yahoo email account:

You may have blocked Friendster notifications without realizing it.

To check and see if Friendster notifications are being blocked in your Yahoo account:

  1. Log into your Yahoo! e-mail address account
  2. Click the options link
  3. Click the block addresses link
  4. Choose the email address listed as @friendster.com / @mail.friendster / (anything with @friendster)
  5. Click the Remove Block button
  6. RESEND YOUR FRIENDSTER VERIFICATION CODE, PASSWORD REQUEST ETC

NOTE: if you still do not receive your Friendster notifications do the following:

  1. Log into your Yahoo! e-mail address account
  2. Click the options link
  3. Click the "Spam protection" link
  4. Under the "Spam Filter" section check the "Save these messages in the Bulk Folder for" button and choose "1 month" from the pull down menu
  5. Under the "Mark Spam + Not Spam" section, beneath the words "When I mark a message in the Bulk folder as Not Spam" check the "Move the message to my Inbox" check box
  6. Click the "Save Changes" button at page bottom
  7. RESEND YOUR FRIENDSTER VERIFICATION CODE, PASSWORD REQUEST ETC
  8. Log into your Yahoo! e-mail address account
  9. Check your bulk folder for the Friendster message you sent
  10. Open the message and click the "not Spam" button > this will send the message to your inbox and you should now be able to receive Friendster notifications

Back to Questions

RE-VERIFY YOUR EMAIL ADDRESS

There was a problem with some email addresses where you will have to re-verify the address. If you are seeing an email verification alert on your home page or you cannot send Friendster messages because your address is not verified, please click the verification alert on your home page > then click the red "generate" link and go to your personal email account and look for the Friendster verification email and follow the instructions on that email to verify your address. If you do not see the Friendster message in your personal email inbox, please check your spam or junk folders. We apologize for this inconvenience and appreciate your understanding.

If you are not receiving our verification messages or other Friendster notifications in your personal Yahoo email account:

You may have blocked Friendster notifications without realizing it.

To check and see if Friendster notifications are being blocked in your Yahoo account:

  1. Log into your Yahoo! e-mail address account
  2. Click the options link
  3. Click the block addresses link
  4. Choose the email address listed as @friendster.com / @mail.friendster / (anything with @friendster)
  5. Click the Remove Block button
  6. RESEND YOUR FRIENDSTER VERIFICATION CODE, PASSWORD REQUEST ETC

NOTE: if you still do not receive your Friendster notifications do the following:

  1. Log into your Yahoo! e-mail address account
  2. Click the options link
  3. Click the "Spam protection" link
  4. Under the "Spam Filter" section check the "Save these messages in the Bulk Folder for" button and choose "1 month" from the pull down menu
  5. Under the "Mark Spam + Not Spam" section, beneath the words "When I mark a message in the Bulk folder as Not Spam" check the "Move the message to my Inbox" check box
  6. Click the "Save Changes" button at page bottom
  7. RESEND YOUR FRIENDSTER VERIFICATION CODE, PASSWORD REQUEST ETC
  8. Log into your Yahoo! e-mail address account
  9. Check your bulk folder for the Friendster message you sent
  10. Open the message and click the "not Spam" button > this will send the message to your inbox and you should now be able to receive Friendster notifications

Back to Questions

New - What are Receive New Message Alerts?

The 'Receive New Message Alerts' is a setting which allows you to specify from whom you want to receive "New Message" email notifications from. You can choose one of the following: Friends, Friends of Friends, or Anyone.

Back to Questions

New - CAN'T LEAVE COMMENT: YOU'VE REACHED THE "DAILY LIMIT"

You may leave up to 200 comments daily (this is to prevent spamming). The count for leaving comments is reset every 24 hours. If you are seeing a "you've reached your daily limit" for sending comments message please log out of your Friendster account (click the log out link at top right of any page) > log back into your account and try leaving a comment. If that fails, try again in 24 hours (when your count will reset). We apologize for any inconvenience.

Back to Questions

New - Why are comments and testimonials a combined feature?

We have received a lot of feedback about merging testimonials and comments. We hear you loud and clear and we are rolling this out now. The new module will keep all historical testimonials and comments and arrange them in date order. Remember, you always have complete control of your testimonials and comments. You can edit them, choose who can leave them, and whether you would like to auto-approve them. Please keep the feedback coming our way!

Back to Questions

New - How to sign up for a Friendster profile

  1. Go to http://www.friendster.com/
  2. Click Sign up Now link - New to Friendster? Sign Up Now!

*If you cannot sign up for a Friendster account try the following:

  1. Try a different browser
  2. Clear cache/cookies
  3. X (close) out your browser - then reopen a new browser page and try signing up again.

Back to Questions

New - More Photos, Easier to Upload. Read this for details.

You can now display 100. Also, we have made it even easier to upload multiple photos at once via our new bulk upload feature.

Back to Questions

New - How to use the XP Upload Utility?

For instructions on how to use the XP Upload Utility, go to this link:

http://images.friendster.com/images/faq.pdf

If the link does not open, please copy and paste it. You will need Acrobat Reader in order to view this PDF file. Important note: You need to have "Show common tasks in folders" selected, under Tools/Folder Options menu. Otherwise, you won't see the Publish link.

Back to Questions

New - How do I add a School?

To add a school, please go here

Back to Questions

How can I make Friendster my homepage?

If you are using IE:

  1. Under the "Tools" menu, click "Internet Options".
  2. Click on the "General" tab.
  3. Type "http://www.friendster.com" in the text box, then OK.

If you are using Firefox:

  1. Under the "Tools" menu, click "Options".
  2. Click the "General" tab.
  3. Type "http://www.friendster.com" in the text box, then OK.

If you are using Firefox or Safari for the Mac:

  1. Click on "Firefox" in the top left corner and select "Preferences".
  2. If you are not already on the "General" tab, click "General".
  3. Type "http://www.friendster.com" in the "Location" area.
  4. Click the "Enter" button on your keyboard then close the "Preferences" window.

If you are using Netscape 7.0:

    Under the "Edit" menu, click "Preferences". Under the "Home page" section, in the "Home page location" text box, type "http://www.friendster.com". Click "OK."

Back to Questions

What is the "Recent Updates" box on my profile page?

You can now display updates to your profile which have recently occurred. In your settings page, you can choose to show to All (public), Friends Only or Not at all (Hidden). For your convenience, we set your profile to display your "Recent Updates" to "All", so everyone can now see how active your profile is.

Back to Questions

My photos, messages, other data is missing

This is a temporary problem. Don't worry your photos; messages and / or other data will be back soon. We apologize for this inconvenience.

Try this if you are not seeing your messages or seeing an error "Nan" in your message: HOLD DOWN THE "SHIFT" KEY (on your keyboard) AND CLICK THE RELOAD (REFRESH) BUTTON ON YOUR BROWSER (F5 key on your keyboard) you may have to do this process a few times (hold down shift key / click refresh).

Back to Questions

Profile not available - can't view profile

If you are not able to view your profile or if you are seeing a page saying your profile is not available : log in and then log out of your Friendster account (click the log out link) > then log back into your account > then hold down the "shift" key (on your keyboard) and click the reload (refresh) button on your browser (f5 key on your keyboard) you may have to do this process this a few times (log out > log in > hold down shift key / click refresh).

If that doesn't work try clearing your browser cache and cookies - in ie (internet explorer) click the "tools" pull down menu>click internet options > general tab > click delete files and then delete cookies > ok...then try logging back into friendster. Sorry for the hassles.

Back to Questions

How do I delete a photo?

To delete an existing photo: click the "Profile" link at the top of any Friendster page > click edit photos > click on the photo you want to delete > look beneath the photo and click delete.

FYI: Friendster just made a major upgrade to its photo product. To facilitate the increase limit of photos from 50 to 100, it was necessary to provide users with a more efficient method of uploading, organizing and viewing photos. Friendster now allows users to edit photos directly from the Photo Detail page, also known as "Slideshow" page. Users can set the photo as their primary picture, edit its caption/title, share it with friends or family or delete it. All past functionality is continued to be supported with the new design, only now its easier to upload Public and Private photos as well as view those photos of your friends.

Back to Questions

How do I edit an existing photo Title (caption)?

To edit an existing photo Title (caption): click the "Profile" link at the top of any Friendster page > click edit photos > click the photo with the title (caption) you want to edit > look above the photo and click on the words in your existing title > edit the existing title > click the "save" button to the right of the newly edited title.

FYI: Friendster just made a major upgrade to its photo product. To facilitate the increase limit of photos from 50 to 100, it was necessary to provide users with a more efficient method of uploading, organizing and viewing photos. Friendster now allows users to edit photos directly from the Photo Detail page, also known as "Slideshow" page. Users can set the photo as their primary picture, edit its caption/title, share it with friends or family or delete it. All past functionality is continued to be supported with the new design, only now its easier to upload Public and Private photos as well as view those photos of your friends.

Back to Questions

How do I add a title (caption) to a photo?

To add a Title (caption) to a photo: click the "Profile" link at the top of any Friendster page > click edit photos > click the photo you want to add a title (caption)> look above the photo and click "Click here to edit title" type in your title > click the "save" button to the right of the new title.

FYI: Friendster just made a major upgrade to its photo product. To facilitate the increase limit of photos from 50 to 100, it was necessary to provide users with a more efficient method of uploading, organizing and viewing photos. Friendster now allows users to edit photos directly from the Photo Detail page, also known as "Slideshow" page. Users can set the photo as their primary picture, edit its caption/title, share it with friends or family or delete it. All past functionality is continued to be supported with the new design, only now its easier to upload Public and Private photos as well as view those photos of your friends.

Back to Questions

MY FRIENDS HAVE DISAPPEARED

We are aware of this issue and will have it fixed ASAP. Don't worry; your friends are not lost, they will return. We apologize for this inconvenience.

Back to Questions

How can I make my profile private?

To make your profile private, please go to your account settings. You can select who you want to make your full profile open to. You can make your profile accessible to friends, friends and 2nd degree friends or anyone. If someone tries to access your page outside of the selection you chose, they will see your limited (public) profile which contains your name, location, and primary picture.

Back to Questions

Have you received a HOAX message like this? "FRIENDSTER IS TOO CROWDED=ALLEN SMITH"

If you have been forwarded a hoax chain letter from a non-existent Allen Smith in regard to Friendster becoming too crowded and deleting accounts, ignore it. This is a hoax that has been around for nearly two years. Please tell your friends to stop forwarding this hoax announcement. Friendster is not closing. Friendster will make any announcements to members in the alert section of your home page.

Back to Questions

How do I customize my profile? (wallpaper, background, profile customization)

There are several different ways to customize your Friendster profile:

First, you can add HTML to the "About Me" and "Who I Want To Meet" sections of your profile (go to your profile tab) and click "Edit Profile" to make your changes). Keep in mind that both the "About Me" and "Who I Want To Meet" sections are limited to 1000 characters, and that includes HTML tags, so make sure to leave yourself enough room to close all your tags (because un-closed tags can mess up the code of your page).

Second, you can add multimedia files to your profile, including movies, music, and photos. To do so, click your profile tab>go to "Edit Profile" and select the "Customize" tab. Go to the "Add music and video to your profile" field and drop in the appropriate (EMBED, OBJECT, or IMG SRC). Whatever you enter here will show up in the "Now Playing" section of your profile.

Finally, you can also edit the CSS code of your profile page. To do so, click your profile tab > go to "Edit Profile" and select the "Customize" tab. Enter your customized CSS code into the "Advanced users" field. Keep in mind that altering the CSS will default your profile skin to "No Skin/Custom CSS," so whatever modifications you make will apply to that color scheme. If you later choose a different skin from the "Beginners: Select a Friendster skin" section IT WILL CLEAR YOUR CSS CODE FROM THE ADVANCED USERS WINDOW to make way for the new skin.

Not happy with your changes? "Revert" (at the bottom of the page) will remove your chaanges and return your profile to the Friendster default look.

NOTE: if you don't see your customized profile after making your changes, go to your "Settings" page (top right of any page) and make sure your "SAFE MODE" setting is set to "NO". If you still don't see your custom profile and your safe mode setting is set to 'no' make sure your skin is set to: " No Skin/Custom CSS,.. If it is not, click the "No Skin/Custom CSS" skin button and then click Save. You should now see your customized profile.

Back to Questions

Who can view my full profile?

This is determined by your Account Settings, under a setting called "Who can view my full profile?". The settings are as follows:

My Friends (also known as 1st degree friends) - These are the people you have directly added as friends to your Friendster profile. Choosing this setting means that only these people will see your full profile. Other members will only see a mini profile (very limited information). Non members that find you in a search will also see limited information.

Two degrees (friends of friends) - These are the friends of people connected to you as 1st degree friends (but not directly connected to you). Choosing this setting means that both your friends and your friend's friends will be able to see your full profile. Other members will only see a mini profile (very limited information). Non members that find you in a search will also see limited information.

Anyone - This is just what it says. Anyone online that comes across your profile will see your entire profile. This means that people that are not registered with Friendster or logged-in to Friendster will be able to view your full profile. In order to utilize Friendster communication features such as messaging, registration or log-in is required.

Back to Questions

Your Ad Here