Due to the popularity and open nature of orkut.com, we realize that some users may receive unwanted messages in their accounts. We've also received reports of unscrupulous businesses sending hoax messages with forged orkut.com return addresses. Please be assured that we're constantly striving to eliminate spam and unsolicited messages, both on and off of orkut.com.

If you received an email that appears to be from an orkut.com address asking you to download something or implying your account is violating our policies, please disregard it. Neither orkut.com nor Google will ever send unsolicited mass messages asking for passwords or personal information. Nor will we ever send messages containing executable attachments or linking to downloadable files.

You may also receive messages from your friends that say orkut.com will delete your account for suspicious activity or claiming that orkut.com will be a paid service. Neither of these claims is true, and you can safely disregard these messages. orkut.com is a free service, and there are currently no plans to charge our users.

We realize that some users may send you unsolicited messages. You can easily prevent other users from sending you scraps, messages, friend requests, or invitations by adding them to your ignore list. To do so, visit their profiles and click ignore user below the profile picture.

Finally, if you find someone using orkut.com for commercial purposes, such as sending unwanted commercial messages, please let us know by clicking the report abuse button below their profile picture.

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